Adhering to the COVID guidelines, your shipments will be processed after 2 weeks. We appreciate your patience and understanding!

FAQs

Shipping

Q.1 What are the shipping charges?

The domestic shipping charges per one product is Rs. 100 & for every additional product Rs. 40 will be added. And the international shipping charges per one product is Rs. 1000 and for every second products Rs. 500 will be added.

Q.2 Can I modify the shipping address once the order has been placed?

Yes. You can modify the shipping address of your order before we have processed (shipped) it, by contacting our customer support team at shivaneboutique@gmail.com

Q.3 How long will the delivery take?

It's really quick! We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 5 to 7 working days. And 15 to 17 days for international deliveries.

Q.4 How can I track my order?

You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you.

Q.5 Do you deliver everywhere in India?

We strive to deliver to all the pin codes of India. At the time of shopping, please check if your pin code is covered by our Logistics Partner. If not, we would request you to provide an alternate shipping address.

Q.6 Do you deliver internationally?

Yes, we do.

Payment

Q.1 What are the charges for COD?

Currently, we are not offering COD service. In future will notify in via email or social media if we starting COD.

Q.2 How safe are credit/debit cards or net banking payment in i?

Making payment through Credit Cards is absolutely safe on our websites. Empowered with SSL Technology, our payment gateway receives credit card information with 128 Bit Encryption. This is the safest and most trustworthy way to make online transactions. Additionally, there is Zero Scope of Hacking of credit card information on our websites, as we do not store such information with us.

Q.3 What are the various modes of payment at SHIVANE’S BOUTIQUE?

You can pay using following methods of Payment: 1. Credit Card 2. Debit Card 3. Net Banking 4. E-Wallets (Paytm, MobiKwik, Freecharge and more)

Return

Q.1 How do I return an item?

No. we do not accept return items; we only accept exchange request with certain conditions.